The laundromat began its new self-serve hours during the peak of COVID to ensure that our staff could continue to operate safely, but we also saw an exceptional increase in Pick-Up and Delivery clients during this time. Due to the significant number of pick-up clients, we must use every single washer and dryer during our day shift to process the 500+ client orders each week. Once our laundromat staff's shift ends at 3pm, we are able to open the doors for our self-serve clients. We are also open for self-serve full hours both Saturday and Sunday 7:30am to 9pm.

There are a few reasons that your quarter may become jammed in a machine. It could be that it is a humid day, it could be a damaged quarter or, most likely, you fed the quarters into the machine too quickly. Please take the time to put one quarter in slowly at a time and listen for each quarter to drop inside the coin box before inserting the next quarter. If you think a quarter is jammed, press the coin release button next to the coin slot until it falls out.

Most likely, you used too much soap for the wash cycle. Cape Cod water is "soft" and our machines agitate fast. Both combine to require less soap than manufacturers recommend. We see the biggest issue of this with the soap brand Tide, which is already very high sudsing product. For this reason, we do not sell Tide soap at our laundromat. Quick fix if you think you added too much soap: add liquid fabric softener to your wash if it is still processing. Fabric softener can lessen the effects of too much soap.

While we understand choosing a washing machine style can seem daunting to some, top load washers, while familiar, are not suitable for loads of laundry over 15 pounds or for large items like blankets, comforters or heavy jackets. If you used a top load style washer, and it did not rinse the water fully, most likely you had too large of a load in that type of machine. They are NOT designed to accommodate spreads and comforters and clothing should never reach over half way up the machine to allow space for the water and clothes to properly agitate and drain. Our front load washers are BEST for loads of laundry over 15 pounds as well as for bigger items like comforters and spreads.